SERVICE

01

Recently, there has been an increase in the number of facility management and facility management (FM) outsourcing companies, mainly foreign-affiliated and/or ventures, that provide maintenance and management services for buildings owned by their clients. By outsourcing the highly specialized operations required for FM, clients can concentrate their human and financial resources on their core business.

Our project management (PM) services in interior design include schedule planning, selection of designers and various suppliers, coordination and negotiation among the parties involved in the project, construction management services, selection of furniture, fixtures, and special equipment, and relocation support. We provide a one-stop service to perform these tasks on behalf of our clients, reducing their burden and promoting efficient and smooth renovation and relocation.

02

Facility Management Outsourcing Services

To survive in a highly competitive market, more and more companies are "outsourcing" their non-core businesses. On this note, Index Group's experienced and highly specialized professionals provide the following outsourcing services for facility maintenance and management.

Outsourcing services (example)
・Building maintenance (coordination of statutory maintenance such as power outages and fire drills)
・Office maintenance and operations management (maintenance and preservation of the interior, layouts, and facilities, medium- to long-term repair plans, annual budget plans, contract management, and maintenance and management of furniture and fixtures)
・Interior and facility renovation (construction planning, coordination, process management, completion, and relocation)
・Layout changes (layout changes and seat changes due to organizational changes)
・Support and operation of BCP (Business Continuity Plan) formulation
・Support and operation of the formulation of guidelines for environmental conservation and energy conservation promotion

In facility maintenance and management, it is important to maintain the functions and performance of the facilities in an appropriate state while meeting requirements, based on medium- and long-term action plans and single-year plans, as well as to increase user satisfaction and improve intellectual productivity by effectively operating the facilities and providing high-quality services.

For example, companies are required to provide a safe, comfortable, and convenient office environment for all users, as well as to improve the efficiency of workplace use, which is the source of added value, while simultaneously reducing facility costs and making advanced use of facilities. At Index Group, we provide not only hardware services such as buildings and facilities, but also software solutions for the maintenance and operation based on communication with users.

Our services range from outsourcing only a part of the maintenance and management operations to optimizing the maintenance and management of the entire facility, and from step-by-step outsourcing to the implementation and management of FM strategies.

03

Project management services for interior design work

Index Group provides management services for renovation and relocation projects, mainly for offices, but also for healthcare facilities, educational facilities, and public facilities, from conceptual planning stages to completion of construction.

As an independent project management company, we do not engage in any contracting work such as interior decoration, but rather promote the project from a neutral standpoint, giving priority to the client's interests.

At the planning stage of a renovation or relocation project, we clarify the issues to be addressed, create a common understanding of the goals and direction of the project, establish a target budget and schedule, and assist in selecting a design company. From the planning stage, together with the selected design company and the client, we organize the necessary requirements and constraints regarding schedule, cost, layout, design, functionality, and comfort. From a management point of view, we clarify the required results and targets for the project and optimize the programming. Although the lump-sum procuring method is commonly used for interior decoration work, we consider the most appropriate method for each project, such as the separate procuring method, to apply the principle of cost competition.

When procuring from construction companies in bulk, costs tend to remain high, but by bidding and procuring separately for each work, a competitive environment can be created, which enables direct price negotiations with each construction company, resulting in cost reduction.

The unit prices of the quotations submitted by bidders are efficiently and accurately scrutinized against our vast database. In VE (value engineering), we check for unreasonable, wasteful, or excessive parts in the design and specifications, and proactively propose alternatives that lead to cost reduction.

After optimizing costs by reviewing procuring methods, VE, and examining quotations, we make final adjustments and consultations regarding improvements in functions and specifications to achieve the best balance between the client's requirements and the target budget.